Request Management
Review and respond to disability verification requests from Payers through a streamlined workflow. Upload documentation, send secure messages, schedule conference calls, reassign requests when needed, and maintain complete records for every case.
Edit and Respond to Requests
Providers can edit and respond to disability verification requests submitted by Payers. Responses can include uploaded files and secure messages to ensure complete and accurate communication.
View All Requests
Providers can view all requests received from Payers in a centralized dashboard. Requests can be filtered by status, due date, or other criteria for easy organization.
View Request Details
Providers can view full request details, including claimant information and request history. From the request detail view, Providers can reassign requests to another Provider, upload files to the Payer, send messages, schedule conference calls, and download a receipt for record-keeping.
