Request Management
Streamline the entire disability verification process by creating, tracking, and managing requests in one centralized system. Easily submit requests, monitor status, upload documentation, communicate with Providers, and ensure timely responses from a single workflow.
Create Requests
Payers can submit disability verification requests to Providers using a simple and intuitive digital form. The form allows Payers to enter claimant information, set due dates, and search for and select a Provider directly within the workflow.
View All Requests
Payers can view all requests submitted to Providers from a centralized dashboard. Requests can be filtered by status, provider, or other criteria, making it easy to find and manage the requests they need to focus on.
View Request Details
Payers can view the full details of each request, including claimant information and Provider responses. From the request detail view, Payers can update the request status after review, reassign the request to another Provider, upload supporting documents, send secure messages to the Provider, and schedule conference calls for real-time collaboration.
